Support

Tell us what happened

This form goes to the people who run the gateway — there is no ticket robot in between. We answer by email, so leave an address that reaches you.

Prefer plain email? Write to support@gtokens.io — from your account email if you have an account. It lands in the same inbox as the form.

If you have an account, use its email — it saves us a round trip asking which one is yours.

We keep no record of what your requests contain, so describe it in words. Never paste the key itself — its first characters (sk-sl-…) are enough for us to find the account.

We store your message, your email and the address you sent it from — the first two to answer you, the third to keep the form from being turned into a spam relay. Nothing else, and nothing about the requests you have run.